Help center

Help Center for the plugin Elementor Addon Components You will find in this page a set of documents which will guide and help you to access and build a dynamic site based on the most recent technologies.

Using slider with elementor

Using slider with elementor

This component adds a new display mode to the 'Image gallery', 'Post grid' and 'Relationship post in a[...]

Add a PDF viewer to Elementor

Add a PDF viewer to Elementor

PDF viewer for the free version of Elementor is a new component that will allow you to integrate[...]

Using slider with elementor

This component adds a new display mode to the 'Image gallery', 'Post grid' and 'Relationship post in a[...]

Add Lottie animation in Elementor

Lottie Animation for the free version of Elementor is a new widget that allows you to enhance the[...]

Add a PDF viewer to Elementor

PDF viewer for the free version of Elementor is a new component that will allow you to integrate[...]

How to add OpenStreetMap to elementor

OpenStreetMap for the free version of Elementor is a new component which will allow you to integrate maps[...]

Create Image Hotspots with Elementor

Image hotspots for the free version of Elementor is very useful for creating an image with interactive hotspots[...]

Elementor Dynamic Social Medias

Display dynamiquely social icons on a blog post, with author’s or user’s social media links

Elementor Image Set Default Values

Set in Elementor the default values ​​for different image controls with properties like 'fields_options' and 'allowed_dimensions'

Elementor Control Conditions

Define the simple and advanced visibility conditions (Show / Hide) of a Control Elementor.

Add External Image For Elementor

Add your external image with the Elementor widget Image and conserve all the properties and options that the[...]

Elementor Dynamic Template

Add and synchronize your content with Elementor templates anywhere in a post, page or sidebar.

Elementor Dynamic Tags

Implement the Dynamic Tags and Dynamic ACF tags for the free version of Elementor. It gives you opportunity[...]

11 thoughts on “Help center”

  1. Hi there!
    I’d like to report a problem I’m experiencing since less than a week now.
    I’ve been using the PDF embed widget succesfully for a while now. I’ve just noticed that anytime I access a PDF using this widget, I get the following response (en français): HTTP: La requête a échoué.
    I’ve enabled the WP debug log and get the following message :
    [16-Mar-2022 16:15:24 UTC] PHP Notice: Undefined index: elementor-addon-components/elementor-addon-components.php in xxxxxx.org/public_html/wp-content/plugins/elementor-addon-components/includes/eac-update-plugin.php on line 157
    I’m pretty much running everything at the lastest version or almost. I’ll try a few other things at my end, but if you have any suggestions to help me out here, I’d most appreciate it.
    Please advise.

    Reply
  2. Bonjour.
    Regarding my previous message. Just wanted to let you know my problem is solved. The problem with the « Visionneuse PDF » widget is now resolved and was not at all related to the widget itself, but rather to a broken SSL certificate chain. I have resolved the SSL certificate issue and the « HTTP: La requête a échoué. » error message has disapeared and PDF documents now appear as they should.
    Merci.

    François

    Reply
  3. Hi there.
    After my recent post regarding an EAC error message with the PDF Viewer widget, I had left the WordPress debug log option active on my website, so as to keep an eye out on things. It turns out that another EAC error message now appears, but I don’t know what it means, and if I need to take any action. There’s no apparent malfunction on the front end. Here’s the most recent error message:
    [23-Mar-2022 17:19:25 UTC] PHP Notice: Undefined index: elementor-addon-components/elementor-addon-components.php in xxxxxx/public_html/wp-content/plugins/elementor-addon-components/includes/eac-plugin-updater.php on line 194
    I confirm that I’m only using the PDF Viewer widget, and in appearance anyway, it works well for me.
    Please advise.
    Merci.

    Reply
    • Hi François,
      I can confirm that the ‘PDF viewer’ component is not the source of the trace in the error log but it is due to a bug in the update of the plugin which is being resolved.
      Merci.

      Reply
  4. Hi, I have something weird happening with modal box. When I choose to use Link HTML as content type, and add external link
    (for example https://www.facebook.com/videomedeja/videos/239742883762867) popup is open but nothing is visible, it is blank. I tried several web addresses, like Google, but nothing opening in popup, just blank window. On the other hand some other url opens ok.
    Am I doing something wrong?

    I have tried everything, nothing work and it would be really fantastic if you can help me with this. I have start thinking that Facebook make problem and do not aloud their pages to show in popup. 🙁

    PS. I love your plugin, thank you for inventing it 🙂

    Best
    Sasa

    Reply
    • Hi Sasa,
      Sorry for this inconvenience but the links (Link HTML) are opened in an IFRAME and the content can only be displayed if the remote server authorizes it.
      The same-origin policy is a control method used by web browsers to overcome certain security problems.
      Wiki SOP
      Rgds

      Reply
  5. Hi,

    Wondering how I can have my own style for the Posts Grid widget. For example, I would like the Featured Image to appear before the Title and add a custom ACF field as well.

    Thank you.

    Reply
    • Hi Sarat,
      In the next version (1.9.7) the image will be displayed first before the title.
      Regarding ‘add a custom ACF field as well’, i don’t understand where this field could be injected since all the data is extracted from each article.
      Rgds

      Reply
  6. Hello,

    I am having critical error problem with EAC plugin and elementor. i cant edit a post when EAC is activated. i also have updated my php version from 7.3 to 7.4 and still not fixed the problem. what should i do?

    Thank you.

    Reply
    • Hi Popoy,
      Sorry for the issues you are facing
      First: could you to tell me if you find errors associated with the plugin in the dashboard/Elementor/System Info, section Log ?
      Second: try to disable other plugins and if the problem goes away, enable them one by one to identify the source of the problem.
      Rgds

      Reply

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